Portrait of Mehul Varshney
Portrait of Mehul Varshney smiling with his hand under his chin

Yo, I am

Mehul Varshney

Turning user journeys into epic adventures @HCL Software

Turning user journeys into epic adventures @HCL Software

Senior Product Designer with 6 years of experience, shaping awardโ€‘winning systems for 15M+ users across D2C, B2B, CRM, ITSM, and enterprise platforms. Currently focused on auditing and evolving design system and creating AIโ€‘powered ITSM solutions that embed generative and predictive intelligence into everyday workflows

Senior Product Designer with 6 years of experience, shaping awardโ€‘winning systems for 15M+ users across D2C, B2B, CRM, ITSM, and enterprise platforms. Currently focused on auditing and evolving design system and creating AIโ€‘powered ITSM solutions that embed generative and predictive intelligence into everyday workflows

Design Work & Impact

A selection of design work across domains spanning commerce, CRM, civic platforms, and AI-powered systems. Each project reflects a focus on usability, accessibility, and meaningful outcomes.

ConfIdential work

Trusted Design for Global Enterprises & Public Systems

Some of my most impactful work was shaped within confidential environments, serving Fortune Global 500s, a global creative tech leader, national enterprises, and government-backed financial authorities. These initiatives spanned CRM platforms, B2B and D2C e-commerce systems, and award-winning tools focused on accessibility, design systems, and AI-powered workflows. While details remain protected, select highlights are available for exploration.

ConfIdential work

Trusted Design for Global Enterprises & Public Systems

Some of my most impactful work was shaped within confidential environments, serving Fortune Global 500s, a global creative tech leader, national enterprises, and government-backed financial authorities. These initiatives spanned CRM platforms, B2B and D2C e-commerce systems, and award-winning tools focused on accessibility, design systems, and AI-powered workflows. While details remain protected, select highlights are available for exploration.

ConfIdential work

Trusted Design for Global Enterprises & Public Systems

Some of my most impactful work was shaped within confidential environments, serving Fortune Global 500s, a global creative tech leader, national enterprises, and government-backed financial authorities. These initiatives spanned CRM platforms, B2B and D2C e-commerce systems, and award-winning tools focused on accessibility, design systems, and AI-powered workflows. While details remain protected, select highlights are available for exploration.

Built and live

Drum Kit web app showing a drum set with cymbals and drums

Developed with AI

Music

Web

Responsive

Concert Drum Kit

A playable drum kit in the browser, with multi-touch for phones, a built-in equalizer and a concert mode. Customize the sticks, drums and stage, record layered beats, and learn new patterns in learning mode.

Personal project

Helpingo case study banner, a platform to hire helpers
Helpingo app case study banner showing a helper-hiring app on phone screens

Helpingo - A platform to hire helpers

A seamless way to find short-term help during busy occasions. Designed to reduce friction, save time, and let users focus on what truly matters.

Visual Explorations

Driving Value Through Design

Designing with empathy and clarity has helped me craft experiences that resonate deeply. Each solution I create is grounded in outcomes and the joy of seeing users succeed is my favorite metric of all.

6

6+

6+

Years of Experience

Years of Experience

25+

25+

POCs and RFPs

POCs and RFPs

25+

POCs and RFPs

5034+

5034+

Cups of Coffee + Tea

Cups of Coffee + Tea

5034+

Cups of Coffee + Tea

15+

15+

Enterprise Projects

Enterprise Projects

15+

Enterprise Projects

5000+

5000+

Screens Delivered

Screens Delivered

5000+

Screens Delivered

25M+

25M+

Users Impacted

Users Impacted

25M+

Users Impacted

Professional Timeline

I lead design system audits across enterprise products, checking components, tokens and patterns for accessibility, function and consistency, and turning the findings into a roadmap teams can follow. I also help refine and publish system updates, and walk product and engineering teams through each change so it gets adopted. I design for SX and MyXalytics, working with developers and stakeholders on new features across ITSM and enterprise service platforms. I shape user journeys, personas, information architecture and sitemaps, support launches with competitive analysis, and Iโ€™m embedding generative and predictive AI into everyday workflows to cut manual effort.

At PwC India, I led UX and product design for platforms across CRM systems, enterprise dashboards and D2C e-commerce, serving Fortune 500s, national enterprises and high-growth consumer brands. Highlights include a responsive e-commerce platform used by 15M+ users, executive dashboards visualizing 3,000+ KPIs, and a smart alert system for operational communication. I also built AI-powered tools to improve user journeys, led proof-of-concept studies across B2B and B2C flows, supported RFPs, and mentored designers.

At TCS, I worked on UX for internal service design platforms for a UK-based financial regulator, shaping digital tools for case management and complaint resolution. I turned business needs into flows, wireframes and responsive prototypes, created 80+ reusable components, applied WCAG principles to improve accessibility, and worked with developers to resolve 40+ usability challenges. I also supported limited B2C portal design focused on real-time case tracking.

I contributed to the digital experience for Hues of the Minds, a mental health awareness nonprofit. I designed the platform from scratch, shaping the information architecture, branding, UI kit, style guide and responsive mockups for clarity, consistency and accessibility, and refined interactions through collaborative, feedback-driven iteration.

Voices from the Journey

Glimpses of the Experience, Unfiltered Not sure if design magic is real? Hear it straight from the crew I've collaborated withโ€”their words are my favorite kind of fuel

Aditya goel

SAP CX manager

Accenture

I had the pleasure of working with Mehul on a project where I was the project manager, and he was responsible for creating the UI/UX screens for a B2C website. Mehul's creativity and attention to detail were evident from the start. He has an exceptional ability to understand user needs and translate them into intuitive, visually appealing designs. Throughout the project, Mehul demonstrated excellent collaboration skills, consistently communicating his ideas clearly and incorporating feedback seamlessly. His designs not only met but often exceeded our expectations, significantly enhancing the user experience of our website. Mehul's dedication and passion for his work make him a valuable asset to any team. I highly recommend him for any role that requires top-notch UI/UX design skills.

Aditya goel

SAP CX manager

Accenture

I had the pleasure of working with Mehul on a project where I was the project manager, and he was responsible for creating the UI/UX screens for a B2C website. Mehul's creativity and attention to detail were evident from the start. He has an exceptional ability to understand user needs and translate them into intuitive, visually appealing designs. Throughout the project, Mehul demonstrated excellent collaboration skills, consistently communicating his ideas clearly and incorporating feedback seamlessly. His designs not only met but often exceeded our expectations, significantly enhancing the user experience of our website. Mehul's dedication and passion for his work make him a valuable asset to any team. I highly recommend him for any role that requires top-notch UI/UX design skills.

Sanjay Kumar Dey

Senior Associate UX designer

PwC India

Mehul is an exceptional UI/UX designer and an invaluable coworker. His innovative design solutions elevate our projects, delivering user interfaces that seamlessly blend aesthetics with functionality. Mehul's collaborative spirit and keen eye for detail make him a standout team member. He consistently meets deadlines with precision, ensuring our designs exceed expectations. Working alongside Mehul has been a pleasure, and I highly recommend him for his expertise, professionalism, and dedication to creating outstanding user experiences.

Sanjay Kumar Dey

Senior Associate UX designer

PwC India

Mehul is an exceptional UI/UX designer and an invaluable coworker. His innovative design solutions elevate our projects, delivering user interfaces that seamlessly blend aesthetics with functionality. Mehul's collaborative spirit and keen eye for detail make him a standout team member. He consistently meets deadlines with precision, ensuring our designs exceed expectations. Working alongside Mehul has been a pleasure, and I highly recommend him for his expertise, professionalism, and dedication to creating outstanding user experiences.

Jaya Shrivastava

Sr. UXD - AI Strategy & Gov

Experion Technologies

I had the pleasure of working with Mehul and was consistently impressed by his curiosity, eagerness to learn, and growing expertise in UX/UI design. He approached every task with a thoughtful mindset, always asking insightful questions and showing a real interest in user needs. His ability to take feedback on board and apply it quickly made them a valuable part of the team. With his positive attitude and strong design instincts, I have no doubt he will add a great value to any workplace he is in.

Jaya Shrivastava

Sr. UXD - AI Strategy & Gov

Experion Technologies

I had the pleasure of working with Mehul and was consistently impressed by his curiosity, eagerness to learn, and growing expertise in UX/UI design. He approached every task with a thoughtful mindset, always asking insightful questions and showing a real interest in user needs. His ability to take feedback on board and apply it quickly made them a valuable part of the team. With his positive attitude and strong design instincts, I have no doubt he will add a great value to any workplace he is in.

Bits from the Design Journey

A growing collection of interactive files and personal learnings, built through curiosity, craft, conversation, and a dash of practical wisdom.

Design Experiments

I test ideas outside of work, from hand-made Figma and Rive pieces to AI-assisted builds. A small taste is below.

I spend time testing ideas outside of work. Here are a few youโ€™re welcome to explore or build on.

Illustration of a moon and birds over mountains, made in Figma
Dark mobile app interface concept
Pac-Man style loading animation made in Rive

Short Blogs

Notes on design methods, decisions and discoveries. Drawn from experiments, team projects and everyday moments at work.

Cover image showing 95% plus score in PageSpeed Insights audit

Build Smarter: SEO, Accessibility, Performance & Best Practices for Designers and Developers

15 min

Blogs Image

UX Meets Economics: What the โ€œLemon Gameโ€ Teaches Us About Trust

2min

Cover image showing 95% plus score in PageSpeed Insights audit

A Familiar App, A Foreign Icon: WhatsAppโ€™s UX Pivot

2min

Hereโ€™s How I Can Help

Hereโ€™s How I Can Help

Letโ€™s Bridge the Gaps

I help shape ideas into intuitive experiences, through design, usability, and mentorship. If youโ€™re exploring a project, product usability evaluation, branding, mentorship, interview preparation, and website development. refining a vision, or just curious to chat, Iโ€™d love to connect.